Privacy Policy

Peachy Clean Junk Removal, LLC ("Peachy Clean," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, requesting a quote, or working with us on junk removal, hauling, land clearing, or demolition services.

This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights regarding your data. It applies to all visitors, customers, and users of our website and services.

1. Information We Collect

A. Information You Provide Directly

When you request a quote, contact us, schedule a job, or fill out a form on our site, we may collect:

• Full name
• Phone number
• Email address
• Service address or property location (including land clearing/demolition job sites)
• Billing address
• Payment information
• Photos or descriptions of items, structures, or property conditions for quoting purposes
• Property access details (gate codes, parking instructions, etc.)
• Company name (for commercial accounts)
• SMS/text opt-in consent records
• Any other information you voluntarily provide

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Operating system
• Pages visited and time spent on our site
• Date and time of visit
• Referring website
• General interaction data (e.g., which buttons or links you click)

This information may be collected through cookies, tracking pixels, and analytics tools such as Google Analytics or Meta (Facebook) Pixel.

C. Payment Information

Payments are processed through secure third-party payment processors. We do not store full credit card numbers on our own servers.

2. How We Use Your Information

We use the information we collect to:

• Provide quotes and estimates for junk removal, hauling, land clearing, and demolition services
• Schedule appointments and dispatch crews
• Send confirmations, reminders, and job updates
• Send invoices and process payments
• Respond to inquiries and provide customer support
• Improve our website and services
• Conduct marketing communications (if you opt in)
• Send SMS/text notifications (if you opt in)
• Maintain internal business and safety records
• Comply with legal and regulatory obligations

We only use your information for legitimate business purposes related to operating Peachy Clean.

3. SMS & Text Communications

We offer two separate, optional categories of text messages, each with its own consent checkbox on our forms. Providing your phone number and SMS consent is optional and is not a condition of any purchase.

• Service / transactional texts — appointment confirmations, quote follow-ups, scheduling and dispatch updates, and billing notices.
• Marketing / promotional texts (separate opt-in) — offers, seasonal reminders, and special deals.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP (or END, QUIT, CANCEL, UNSUBSCRIBE, or OUT); reply HELP for help or email service@peachycleanjunkremoval.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never sold, rented, or shared with any third parties. Sharing with subcontractors or service providers strictly to support our services (for example, our SMS provider or customer-support tools) is permitted, and those providers are contractually required to protect your data.

4. Who We Share Information With

We may share your personal information only as necessary to operate our business, including with:

• Payment processing providers
• Scheduling and customer management software
• SMS/text messaging service providers
• Email marketing platforms
• Accounting and bookkeeping providers
• Website hosting and analytics providers
• Subcontractors or crew members directly involved in completing your job (e.g., land clearing or demolition work requiring specialized equipment)
• Disposal, recycling, and donation facilities, as needed to properly route materials
• Legal or regulatory authorities, if required by law

We do not sell, rent, or trade your personal information. No mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. We only work with service providers who are contractually required to protect your data.

5. Land Clearing & Demolition Projects

Because Peachy Clean provides land clearing, grading, and demolition services in addition to junk removal, certain projects may involve:

• Site photos or video taken before, during, and after work for documentation, insurance, and marketing purposes (with your consent, see below)
• Property access and boundary information shared with our crew and equipment operators
• Coordination with utility locating services or local permitting authorities where required by law

We will not use identifiable photos or footage of your property in marketing materials (including social media or our website) without your permission. If you'd prefer your job not be photographed or featured, just let us know and we'll note it on your file.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking tools to:

• Remember your preferences
• Analyze website traffic and how visitors use our site
• Measure the performance of our marketing campaigns

You can disable cookies through your browser settings at any time. Doing so may limit some site functionality.

7. Data Retention

We retain personal information only as long as necessary to provide our services, maintain financial and business records, comply with legal obligations, and resolve any disputes. Job-related documentation (quotes, invoices, site photos) is generally retained for standard business recordkeeping periods.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal and recordkeeping requirements)
• Opt out of marketing emails or texts at any time
• Opt out of SMS communications by replying STOP

To exercise any of these rights, contact us using the information in Section 12 below.

10. Third-Party Links

Our website may contain links to third-party websites (such as review platforms or social media). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.